Have ordered twice from this place.
1st time I spoke with Thomas on the phone. Great guy. Very nice. Placed an order for L-Style hardlip points.
Said he would hook me up with a deal and gave them to me for $14 shipped.
Had them in my hands 3 days later. Perfect transaction imo.
Had a friend over to the house a couple days later. A soft tip player. He saw my steel tip set up and became really interested in it.
I gave him a backboard, a newish dartboard and told him to have fun. He told me he didn't have darts for this type of board. He's Bosnian and has broken English but I can understand him just fine. I showed him the L-Style points and he wanted me to order him some. I grabbed my phone and looked back a few entries and called the Dart Brokers again.
I ordered another set and it was $14 shipped. Told me to keep that price between us since he was hooking me up. Anyway, order complete.
Decided to check his website later that very same day. Guess what? On the site I could get them for $12 shipped. WTH? Why didn't he mention that on the phone?
This was July 30th. Fast forward to Aug 10th. Still didn't have them I sent him an email and asked if he forgot to send them out. I also asked for a refund in case he didn't send them out. Just cancel the order. He assured me they were sent out and I'd get them soon. Tracking number provided showed they hadn't been accepted by the post office yet.
Yesterday Aug 13th. Emailed him again and told him it's been 2 weeks. Still no item. Tracking number says nothing. I get the same email. I will get the item soon. I filed a Paypal claim.
Today the points arrive postmarked the 11th!!!! He did forget to send them out after all. And sent them anyway after I had asked for a refund and cancel the order.
So 2 things of issue. #1 is the sneaky way of overcharging me a couple bucks. Not cool.
#2 is the way he handled things when I had questions. Everything was my fault. "The post office is slow" etc...
I'm actually AMAZED I even got the package as the font was the smallest I've ever seen. My eyes are really good and I had a hard time reading my own address.
Here's a pic with the end of a soft tip point next to the address. Small????
Last time I order from there due to my own experience.
[You must be registered and logged in to see this image.]