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DIRTY G

DIRTY G

Posts : 964
Join date : 2012-08-14
Age : 53
Location : Perth Australia

Unicorn reply Empty
PostSubject: Unicorn reply   Unicorn reply EmptySat Nov 17, 2012 1:08 pm

A friend of mine broke a phase 2 when it bounced out and hit the steel support for the ochey. I know target have a lifetime warrenty on some of there barrels so I thought Id Email unicorn and see if they had the same thing (I pretended they were mine lol). Here is the reply that I got the very next day.

Dear Vince

Thank you for writing to us. It sounds like you have been a little
unlucky, the dart must have hit the steel support at just the right place
for the resulting fracture! No I am afraid we don't have an extended
warranty. To soften the blow we are sending you a pack of darts and
flights with our compliments.

Regards
Alex Ross
Production Director



Was not expecting a reply and certainly wasnt expecting that.

Me Thinking I wonder what kind of brass darts they are going to send me and should I give them to my mate? NAAAAA!!! Ill just tease him with them Laughing

anyhows I think they deserve a +1 from me for there customer service, even if the darts are $hit.
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Bigshow

Bigshow

Posts : 1216
Join date : 2012-01-25
Age : 41
Location : Éire

Unicorn reply Empty
PostSubject: Re: Unicorn reply   Unicorn reply EmptySat Nov 17, 2012 1:35 pm


Sweet, a free set of darts is always nice happy dude
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Saber

Saber

Posts : 5689
Join date : 2012-01-09
Location : Palm Coast,Florida 32137

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PostSubject: Re: Unicorn reply   Unicorn reply EmptySat Nov 17, 2012 3:39 pm

fair play I say
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Jimbo21

Jimbo21

Posts : 1706
Join date : 2012-08-10
Age : 59
Location : Adelaide

Unicorn reply Empty
PostSubject: Re: Unicorn reply   Unicorn reply EmptySat Nov 17, 2012 4:50 pm

That is a nice gesture on their part.
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DIRTY G

DIRTY G

Posts : 964
Join date : 2012-08-14
Age : 53
Location : Perth Australia

Unicorn reply Empty
PostSubject: Re: Unicorn reply   Unicorn reply EmptySat Nov 17, 2012 4:56 pm

@jimbo
do you know if deadeye darts sells some darts as singles (to replace lost or broken ones). Someone told me this to be true,
But you all know how gullible I can be sometimes
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Saber

Saber

Posts : 5689
Join date : 2012-01-09
Location : Palm Coast,Florida 32137

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PostSubject: Re: Unicorn reply   Unicorn reply EmptySat Nov 17, 2012 4:59 pm

buy a set and have 2 spares
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DIRTY G

DIRTY G

Posts : 964
Join date : 2012-08-14
Age : 53
Location : Perth Australia

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PostSubject: Re: Unicorn reply   Unicorn reply EmptySat Nov 17, 2012 5:00 pm

http://i111.photobuc
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Jimbo21

Jimbo21

Posts : 1706
Join date : 2012-08-10
Age : 59
Location : Adelaide

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PostSubject: Re: Unicorn reply   Unicorn reply EmptySat Nov 17, 2012 5:06 pm

I honestly dont know mate. Flick them an email and ask. Im sure they will get back to you.
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mc1958

mc1958

Posts : 2718
Join date : 2012-01-10
Age : 66
Location : Pitsea, Essex

Unicorn reply Empty
PostSubject: Re: Unicorn reply   Unicorn reply EmptySat Nov 17, 2012 6:39 pm

Unicorn customer support is very good - top company as are Target
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getagrip

getagrip

Posts : 8793
Join date : 2012-01-09
Age : 54
Location : North Yorkshire

Unicorn reply Empty
PostSubject: Re: Unicorn reply   Unicorn reply EmptySat Nov 17, 2012 7:26 pm

Thats cool!
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http://www.flickr.com/photos/dazdart
Rotty

Rotty

Posts : 523
Join date : 2012-10-16
Age : 50
Location : adelaide south australia

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PostSubject: Re: Unicorn reply   Unicorn reply EmptySat Nov 17, 2012 9:31 pm

buy a new set ya cheap azz lol jk aussies you cant trust them blokes lol
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basketcasE



Posts : 90
Join date : 2013-02-10
Age : 44
Location : los angeles, california

Unicorn reply Empty
PostSubject: Re: Unicorn reply   Unicorn reply EmptyFri Feb 22, 2013 11:21 am

=O

did you just include your address assuming they'd send ya somethin?

i bet they send you some wolfram

how about we bet the darts they're sendin' ya =)

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McInnis180

McInnis180

Posts : 840
Join date : 2012-01-18
Age : 50
Location : Nova Scotia

Unicorn reply Empty
PostSubject: Re: Unicorn reply   Unicorn reply EmptyFri Feb 22, 2013 12:15 pm

Unicorn sent me a new Unitool Re-Pointer after mine broke!!!! A++++++ indeed!!!!!! happy dude
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djrocs88



Posts : 20
Join date : 2012-10-28
Age : 60
Location : Waterloo ont Canada

Unicorn reply Empty
PostSubject: Re: Unicorn reply   Unicorn reply EmptyFri Feb 22, 2013 1:27 pm

i predict a set of the striker 80% tungsten series
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Stuart180

Stuart180

Posts : 311
Join date : 2012-05-15
Age : 42
Location : South England

Unicorn reply Empty
PostSubject: Re: Unicorn reply   Unicorn reply EmptyFri Feb 22, 2013 6:20 pm

Id guess hes had them by now
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