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DIRTY G
Posts : 964 Join date : 2012-08-14 Age : 53 Location : Perth Australia
| Subject: Unicorn reply Sat Nov 17, 2012 1:08 pm | |
| A friend of mine broke a phase 2 when it bounced out and hit the steel support for the ochey. I know target have a lifetime warrenty on some of there barrels so I thought Id Email unicorn and see if they had the same thing (I pretended they were mine lol). Here is the reply that I got the very next day. Dear Vince Thank you for writing to us. It sounds like you have been a little unlucky, the dart must have hit the steel support at just the right place for the resulting fracture! No I am afraid we don't have an extended warranty. To soften the blow we are sending you a pack of darts and flights with our compliments. Regards Alex Ross Production Director Was not expecting a reply and certainly wasnt expecting that. I wonder what kind of brass darts they are going to send me and should I give them to my mate? NAAAAA!!! Ill just tease him with them anyhows I think they deserve a +1 from me for there customer service, even if the darts are $hit. |
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Bigshow
Posts : 1216 Join date : 2012-01-25 Age : 41 Location : Éire
| Subject: Re: Unicorn reply Sat Nov 17, 2012 1:35 pm | |
| Sweet, a free set of darts is always nice |
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Saber
Posts : 5689 Join date : 2012-01-09 Location : Palm Coast,Florida 32137
| Subject: Re: Unicorn reply Sat Nov 17, 2012 3:39 pm | |
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Jimbo21
Posts : 1706 Join date : 2012-08-10 Age : 59 Location : Adelaide
| Subject: Re: Unicorn reply Sat Nov 17, 2012 4:50 pm | |
| That is a nice gesture on their part. |
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DIRTY G
Posts : 964 Join date : 2012-08-14 Age : 53 Location : Perth Australia
| Subject: Re: Unicorn reply Sat Nov 17, 2012 4:56 pm | |
| @jimbo do you know if deadeye darts sells some darts as singles (to replace lost or broken ones). Someone told me this to be true, But you all know how gullible I can be sometimes |
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Saber
Posts : 5689 Join date : 2012-01-09 Location : Palm Coast,Florida 32137
| Subject: Re: Unicorn reply Sat Nov 17, 2012 4:59 pm | |
| buy a set and have 2 spares |
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DIRTY G
Posts : 964 Join date : 2012-08-14 Age : 53 Location : Perth Australia
| Subject: Re: Unicorn reply Sat Nov 17, 2012 5:00 pm | |
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Jimbo21
Posts : 1706 Join date : 2012-08-10 Age : 59 Location : Adelaide
| Subject: Re: Unicorn reply Sat Nov 17, 2012 5:06 pm | |
| I honestly dont know mate. Flick them an email and ask. Im sure they will get back to you. |
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mc1958
Posts : 2718 Join date : 2012-01-10 Age : 66 Location : Pitsea, Essex
| Subject: Re: Unicorn reply Sat Nov 17, 2012 6:39 pm | |
| Unicorn customer support is very good - top company as are Target |
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getagrip
Posts : 8793 Join date : 2012-01-09 Age : 54 Location : North Yorkshire
| Subject: Re: Unicorn reply Sat Nov 17, 2012 7:26 pm | |
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Rotty
Posts : 523 Join date : 2012-10-16 Age : 50 Location : adelaide south australia
| Subject: Re: Unicorn reply Sat Nov 17, 2012 9:31 pm | |
| buy a new set ya cheap azz lol jk aussies you cant trust them blokes lol |
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basketcasE
Posts : 90 Join date : 2013-02-10 Age : 44 Location : los angeles, california
| Subject: Re: Unicorn reply Fri Feb 22, 2013 11:21 am | |
| =O
did you just include your address assuming they'd send ya somethin?
i bet they send you some wolfram
how about we bet the darts they're sendin' ya =)
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McInnis180
Posts : 840 Join date : 2012-01-18 Age : 50 Location : Nova Scotia
| Subject: Re: Unicorn reply Fri Feb 22, 2013 12:15 pm | |
| Unicorn sent me a new Unitool Re-Pointer after mine broke!!!! A++++++ indeed!!!!!! |
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djrocs88
Posts : 20 Join date : 2012-10-28 Age : 60 Location : Waterloo ont Canada
| Subject: Re: Unicorn reply Fri Feb 22, 2013 1:27 pm | |
| i predict a set of the striker 80% tungsten series |
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Stuart180
Posts : 311 Join date : 2012-05-15 Age : 42 Location : South England
| Subject: Re: Unicorn reply Fri Feb 22, 2013 6:20 pm | |
| Id guess hes had them by now |
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